Can’t find the uploaded files


My form has a “File upload” question and I can’t find where these uploaded media are.
When I open the Individual Response there’s no link for the file, and also using the Bulk Files option I got nothing.
Is there any way to fix this?


Community Admin answered

    @NexoHw : I took a quick look at response ID 250 in survey “Rede NexoHw” and saw a link to the uploaded file there. Reach out to our support team if you continue to have trouble locating files uploaded to your file upload question.

    Community Admin answered


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