Can I find out the reason why a survey was taken only partial?

0

Hey,

 

some of the people took my survey only partially.

Can I find out, what was the problem? When I look at the results I found out they submitted the survey 2 times.

Maybe there is a question that requires a certain input/information that they are not understanding or not willing to give?

I would like to learn what is the reason for that behavior and improve the survey.

Thanks

 

Regards

 

Marius Bauer

Dominic Sharpe answered
    0

    Hi Marius,

    You may consider running a Fall-Off report to see where respondents are dropping off your survey:

    https://help.surveygizmo.com/help/article/link/fall-off-statistics

    Note: this does require a Pro or Enterprise Account.

    Additionally, you may want to export your survey data to excel. This will give you a raw data file that contains all response data and might help you see patterns with regard to the Partial respondents:

    https://help.surveygizmo.com/help/article/link/excel-export

    I hope this gives you some options!

    Dominic Sharpe answered
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