How to find lost data as a result of adding a question to a live survey?


Hi I was running two surveys and after 3 days of running them I added a yes or no question at the front of the survey to make the consent clearer and now i seem to have lost a page of data for the first 30 or so respondents. Is there a way that i can get that data back? its going to be a real problem for data analysis and results validity.  


Thank you for your help!



Lola Gill answered
    Lola Gill 6.99K Rep.

    Is the page that you are referring to visible when you access the Build tab of your survey? If not, it may be that the page was deleted/disabled – this can be fixed via the Restore button in the upper right of the Build page:

    If you do see the page in Build, but don’t see the associated data – this will likely require SG Support to take a closer look (as they will be able to access your survey and troubleshoot further):

    I hope this is helpful!

    Lola Gill answered


      Question stats

      • Active
      • Views2606 times
      • Answers1 answer
      • Followers1 follower