I want users to list supports they received and then rank each support on a scale of helpful to hindrance. How do I set this up? I imagine a table with blank textboxes in the left column, and then the scale in the next 3-4 right columns.
Typically two-part questions like these are asked with 2 questions. In the first you ask the type of support they’ve received. Then in a follow up question, you can pull in the options they selected and ask them to rank them. You can do this using something called piping. Here is a tutorial with more info:
I should mention that we do not allow piping from an open-text field like you describe. This is because it can create very unwieldy data files. So, your first question would need to be a checkbox question where you provide the possible options.
I hope this helps!
SurveyGizmo Customer Experience Team