File Upload “Browse” button not working in embedded survey


Hi. I have a survey that is embedded on a web page. It displays as it should, however, both of my file upload buttons are grayed out and do nothing when you click them. They work as they should when you test the survey and when you open it on its own URL.. just not when it’s embedded via javascript/iframe/HTML. 

Any thoughts on why this is happening? It was working.

Jim W (Moderator) answered

    According to the SurveyGizmo documentation, FILE UPLOAD questions will not work in JavaScript or HTML embedded surveys:

    The documentation for the iFrame embed does not mention the inability to use FILE UPLOAD questions, but I would not be surprised if this question type does not work in a frame.  Without going thru all of the technical problems, this type of element is probably viewed by the respondent’s browser as a security threat – an external element trying to gain access – so it will be blocked.

    Jim W (Moderator) edited answer


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