What file type and size do the images have to be?

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I am adding 2 ad images for heatmaps and can’t find what file type and size they need to be to upload.  I am guessing a jpeg but what size?  Thanks.

Community Admin answered
    1

    Hi Kathleen,

    You can use any of the supported file library types documented here:

    https://help.surveygizmo.com/help/file-library#faq

    As far as the size, the Heatmap image should be a minimum size of 320 x 320 pixels. A smaller image will be forced to the 320 x 320 size and will likely be distorted as a result. I found this answer here:

    https://help.surveygizmo.com/help/image-heatmap-question-type#limitations

    I hope this helps!

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

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