What file type and size do the images have to be?


I am adding 2 ad images for heatmaps and can’t find what file type and size they need to be to upload.  I am guessing a jpeg but what size?  Thanks.

Community Admin answered

    Hi Kathleen,

    You can use any of the supported file library types documented here:


    As far as the size, the Heatmap image should be a minimum size of 320 x 320 pixels. A smaller image will be forced to the 320 x 320 size and will likely be distorted as a result. I found this answer here:


    I hope this helps!

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

    Community Admin answered


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