[Feature Sunset] Summary Reports in New Surveys


Hi There,

We have a pending plan to sunset the Legacy Summary Report (no date has been set as of now).

We are planning to phase out Legacy Summary Reports permanently for all account levels, and currently evaluating when that will happen. After we’ve decided on when the best time will be, we will notify customers in the app ahead of time.

Why are these being removed?
We are launching our new and improved reporting suite, which will include the vast majority of the features you’ve used in your legacy Summary Reports, and some new ones as well!

What should I do if I have questions or need help?

We’ve been getting a ton of great feedback regarding what you need to see in the Standard Report before we officially sunset the Summary Report (we do not have a scheduled date for this as of now). We have been churning out features in the Standard Report and decided we needed to give you some visibility into the process.

Thank you!

Taylor Morgan
Manager of Customer Service – Survey Mermaid, SurveyGizmo

TheWorkplaceNetwork answered

    I download the legacy summary report data in excel format.  Will that excel download option still be available in the standard report?

    Taylor Morgan commented
      • Hi Eva,

        Thanks so much for the feedback. At this time, we don’t have plans to add the Excel export option to the Standard report. That said, we ARE collecting data about the specific use cases for this feature, so we can make an informed decision about whether or not it’s something we should add back in.

        Would you mind telling us a bit more about how you use the Excel export? Would you be willing to share an example of a report you’ve created using this data?

        If you’d rather share examples privately, you can send them over to support.

        The last thing we want to do is to make your life harder. With a bit more data, we might be able to come up with a workable solution!

        Thanks again,




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