We have a pending plan to sunset the Legacy Summary Report (no date has been set as of now).
We are planning to phase out Legacy Summary Reports permanently for all account levels, and currently evaluating when that will happen. After we’ve decided on when the best time will be, we will notify customers in the app ahead of time.
Why are these being removed?
We are launching our new and improved reporting suite, which will include the vast majority of the features you’ve used in your legacy Summary Reports, and some new ones as well!
What should I do if I have questions or need help?
We’ve been getting a ton of great feedback regarding what you need to see in the Standard Report before we officially sunset the Summary Report (we do not have a scheduled date for this as of now). We have been churning out features in the Standard Report and decided we needed to give you some visibility into the process.
Manager of Customer Service – Survey Mermaid, SurveyGizmo
This is to say that for several years I have used SurveyGizmo to produce an annual survey for a worldwide membership network. SurveyGizmo provides a good user interface and a good range of question templates. However, the reporting facilities are not very well suited to the needs of my survey. I have been using the Legacy Report every year and want to continue to use it so that I have consistency in the appearance and presentation of charts and tables. I have tried the Standard Report and found it not good – it seems to simply miss out a lot of the text data, and what there is isn’t tabulated, and the chart labelling is messy compared with the Legacy Report.
I need to be able to identify the respondents and provide tables of free text responses as well as charts that show individual and combined responses. I’m not interested in statistical analysis.
I rely on being able to download a Word.doc of the report and then alter and amend it with data and charts created from the Excel download. Its a lot of work, and I’d be delighted if SurveyGizmo had a report option to suit my needs – but I haven’t found one. The Legacy report is the closest.