We have a pending plan to sunset the Legacy Summary Report (no date has been set as of now).
We are planning to phase out Legacy Summary Reports permanently for all account levels, and currently evaluating when that will happen. After we’ve decided on when the best time will be, we will notify customers in the app ahead of time.
Why are these being removed?
We are launching our new and improved reporting suite, which will include the vast majority of the features you’ve used in your legacy Summary Reports, and some new ones as well!
What should I do if I have questions or need help?
We’ve been getting a ton of great feedback regarding what you need to see in the Standard Report before we officially sunset the Summary Report (we do not have a scheduled date for this as of now). We have been churning out features in the Standard Report and decided we needed to give you some visibility into the process.
Manager of Customer Service – Survey Mermaid, SurveyGizmo
I just asked this on the other thread, but please tell me that by April you will have the ability to use the advanced appendix on the new reports! We started using this after learning about them from your trainers and through your webinars and now they are critical to our closed loop feedback process. We need the ability to pull in the survey takers name, phone, email, and sometimes the company they work for and put that in the report right next to their comments. We will be very disappointed if this feature is now deprecated.