We have a pending plan to sunset the Legacy Summary Report (no date has been set as of now).
We are planning to phase out Legacy Summary Reports permanently for all account levels, and currently evaluating when that will happen. After we’ve decided on when the best time will be, we will notify customers in the app ahead of time.
Why are these being removed?
We are launching our new and improved reporting suite, which will include the vast majority of the features you’ve used in your legacy Summary Reports, and some new ones as well!
What should I do if I have questions or need help?
We’ve been getting a ton of great feedback regarding what you need to see in the Standard Report before we officially sunset the Summary Report (we do not have a scheduled date for this as of now). We have been churning out features in the Standard Report and decided we needed to give you some visibility into the process.
Manager of Customer Service – Survey Mermaid, SurveyGizmo
Eliminating the legacy summary report with adding comparable functionality to the Standard Report is an absolute non-starter for us. We constantly use the export to Word and Excel capabilities. Removing this capability will make reporting extremely difficult. It seems as if you’re assuming that everyone will simply present data using the Standard Report and nothing else.
This is not the case.
We, for example, do all of our reports in Word. I’ve previously provided examples of what we do to support in an effort to beg you to not make reporting absolutely unusable!
Please reconsider the elimination of the legacy summary report. It is incredibly useful.
I second the above thread; if we lose the functionality that advanced appendix provides it is a deal breaker and I will go back to survey monkey for our survey needs. Why would you remove the most flexible feature you have in reporting?
As many of you have expressed the need to be able to export Standard Reports via Word and Excel, I wanted to let everyone know that these options are now available to the Standard Reports (in case you were not aware):
Thank you for your continued feedback!
Survey Explorer & Documentation Specialist
SurveyGizmo | http://surveygizmo.com
This is to say that for several years I have used SurveyGizmo to produce an annual survey for a worldwide membership network. SurveyGizmo provides a good user interface and a good range of question templates. However, the reporting facilities are not very well suited to the needs of my survey. I have been using the Legacy Report every year and want to continue to use it so that I have consistency in the appearance and presentation of charts and tables. I have tried the Standard Report and found it not good – it seems to simply miss out a lot of the text data, and what there is isn’t tabulated, and the chart labelling is messy compared with the Legacy Report.
I need to be able to identify the respondents and provide tables of free text responses as well as charts that show individual and combined responses. I’m not interested in statistical analysis.
I rely on being able to download a Word.doc of the report and then alter and amend it with data and charts created from the Excel download. Its a lot of work, and I’d be delighted if SurveyGizmo had a report option to suit my needs – but I haven’t found one. The Legacy report is the closest.
I just asked this on the other thread, but please tell me that by April you will have the ability to use the advanced appendix on the new reports! We started using this after learning about them from your trainers and through your webinars and now they are critical to our closed loop feedback process. We need the ability to pull in the survey takers name, phone, email, and sometimes the company they work for and put that in the report right next to their comments. We will be very disappointed if this feature is now deprecated.