[Feature Sunset] Summary Reports in New Surveys


Hi There,

We have a pending plan to sunset the Legacy Summary Report (no date has been set as of now).

Will I be affected?
Initially, this change will only affect Free and newly created accounts.

If you’re using a Dedicated, Enterprise, Professional, or Basic plan, legacy reporting types will continue to be available in existing surveys. You’ll have access to the options included in our new reporting system as well.

We are planning to phase out Legacy Summary Reports permanently for all account levels, and currently evaluating when that will happen. After we’ve decided on when the best time will be, we will notify customers in the app ahead of time.

Why are these being removed?
We are launching our new and improved reporting suite, which will include the vast majority of the features you’ve used in your legacy Summary Reports, and some new ones as well!

What should I do if I have questions or need help?

We’ve been getting a ton of great feedback regarding what you need to see in the Standard Report before we officially sunset the Summary Report (we do not have a scheduled date for this as of now). We have been churning out features in the Standard Report and decided we needed to give you some visibility into the process.

We’re creating Known Issues posts for outstanding features and functionality that multiple users have said they miss.

Look for your feature in the Known Issues category of community and comment, vote, or subscribe to receive updates!

Thank you!

Taylor Morgan
Manager of Customer Service – Survey Mermaid, SurveyGizmo

Admin - SurveyGizmo answered

    I need download as excel also! please don’t remove it, I use it all the time.

    SurveyGizmo Escalations commented
      • Hey Shane,

        Thanks for the info. Like I said to Eva below, we don’t currently have plans to add the Excel export option to the Standard report. We ARE collecting data about the specific use cases for this feature, so we can make an informed decision about whether or not it’s something we should add back in.

        I would love to know a bit more about how you use the Excel export. Would you be willing to share an example of a report you’ve created using this data?

        If you’d rather share examples privately, you can send them over to support@sgizmo.com

        The last thing we want to do is to make your life harder. With a bit more data, we might be able to come up with a workable solution!

        Thanks again,


      • life will be harder… here is an example. one way that I use SG is I create a single survey as a poll type question but I create many questions and have it set to show 1 random question. this allows me to get many answers in the same data set instead of creating 40 poll questions.. and having to change them out… I can get answers to lots of questions over many days this way…

        always I add a Not sure or N/A to poll questions. the results of the question include this in the result… so the percents don’t really represent the answer to the question. and you can’t filter that out 40 questions for that 1 item in each question… so I create an summary report, filter for US only, ip dupe removal and then download as excel… I then use excel to get the correct percent for each answer..

        so… if you guys remove this feature, I will then have to export all the data and use another tool to do all this work. the excel option makes it really easy and fast… If you have a better way? I’m all ears…

      • Hi Shane,

        As an update, we’re now investigating bringing this functionality into standard reports. It would be different than what legacy summary reports have currently, and one definite caveat is we will not allow it when segments are present in a report, but there is some movement happening on this issue! No promises that we do bring it in but we are definitely investigating it now.


      Hi all,

      As many of you have expressed the need to be able to export Standard Reports via Word and Excel, I wanted to let everyone know that these options are now available to the Standard Reports (in case you were not aware):


      Thank you for your continued feedback!

      Best regards,

      David Domagalski
      Survey Explorer & Documentation Specialist
      SurveyGizmo | http://surveygizmo.com

      Admin - SurveyGizmo answered

        Just tried to use a Standard report for a simple report that I needed and the Advanced filters do not work like they do on the Legacy reports.  I have two different fields that I need filtered like this: (Field 1 = A or B) and (Field 2 = C or D).  But it’s not working, it’s only recognizing one field in each group, not both.  Tried it in the Legacy reports and it works great.  Please don’t remove the Legacy reports.

        Sheila Bloom answered

          I second the above thread; if we lose the functionality that advanced appendix provides it is a deal breaker and I will go back to survey monkey for our survey needs.  Why would you remove the most flexible feature you have in reporting?

          Chris Bruggeman commented
            • Hi Chris! Thanks for this feedback! Have you checked out the DIY Tables/Cards in Standard Reports? These were designed as a replacement for the Advanced Appendix.


              Check it out and send us feedback!

            • Hello SG Admin; I took a look at the features you suggested and unfortunately they do not provide the functionality that I need. Is there any possibility of providing a report writing feature that allows greater flexibility of adding fields and field descriptions?


            I never have used Survey Gizmo reports “as is” with clients.  I need the flexibility to reformat, condense and do additional data analysis.  Without robust exporting functions – with Excel most important and Word second – you have dramatically reduced the value of your software for me.  I have been a raving Survey Gizmo fan, but as it appears now, I will have to move on when the depreciated reporting function goes away.

            Lee Crumbaug answered


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