[Feature Sunset] Summary Reports in New Surveys

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Hi There,

We have a pending plan to sunset the Legacy Summary Report (no date has been set as of now).

We are planning to phase out Legacy Summary Reports permanently for all account levels, and currently evaluating when that will happen. After we’ve decided on when the best time will be, we will notify customers in the app ahead of time.

Why are these being removed?
We are launching our new and improved reporting suite, which will include the vast majority of the features you’ve used in your legacy Summary Reports, and some new ones as well!

What should I do if I have questions or need help?

We’ve been getting a ton of great feedback regarding what you need to see in the Standard Report before we officially sunset the Summary Report (we do not have a scheduled date for this as of now). We have been churning out features in the Standard Report and decided we needed to give you some visibility into the process.

Thank you!

Taylor Morgan
Manager of Customer Service – Survey Mermaid, SurveyGizmo

TheWorkplaceNetwork answered
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    I download the legacy summary report data in excel format.  Will that excel download option still be available in the standard report?

    Taylor Morgan commented
      • Hi Eva,

        Thanks so much for the feedback. At this time, we don’t have plans to add the Excel export option to the Standard report. That said, we ARE collecting data about the specific use cases for this feature, so we can make an informed decision about whether or not it’s something we should add back in.

        Would you mind telling us a bit more about how you use the Excel export? Would you be willing to share an example of a report you’ve created using this data?

        If you’d rather share examples privately, you can send them over to support.

        The last thing we want to do is to make your life harder. With a bit more data, we might be able to come up with a workable solution!

        Thanks again,

        Taylor

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      This is to say that for several years I have used SurveyGizmo to produce an annual survey for a worldwide membership network. SurveyGizmo provides a good user interface and a good range of question templates. However, the reporting facilities are not very well suited to the needs of my survey. I have been using the Legacy Report every year and want to continue to use it so that I have consistency in the appearance and presentation of charts and tables. I have tried the Standard Report and found it not good – it seems to simply miss out a lot of the text data, and what there is isn’t tabulated, and the chart labelling is messy compared with the Legacy Report.

      I need to be able to identify the respondents and provide tables of free text responses as well as charts that show individual and combined responses. I’m not interested in statistical analysis.

      I rely on being able to download a Word.doc of the report and then alter and amend it with data and charts created from the Excel download. Its a lot of work, and I’d be delighted if SurveyGizmo had a report option to suit my needs – but I haven’t found one. The Legacy report is the closest.

      TheWorkplaceNetwork answered
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        Hi all,

        As many of you have expressed the need to be able to export Standard Reports via Word and Excel, I wanted to let everyone know that these options are now available to the Standard Reports (in case you were not aware):

        https://help.surveygizmo.com/help/report-downloads

        Thank you for your continued feedback!

        Best regards,

        David Domagalski
        Survey Explorer & Documentation Specialist
        SurveyGizmo | http://surveygizmo.com

        Admin - SurveyGizmo edited answer
          1

          Just tried to use a Standard report for a simple report that I needed and the Advanced filters do not work like they do on the Legacy reports.  I have two different fields that I need filtered like this: (Field 1 = A or B) and (Field 2 = C or D).  But it’s not working, it’s only recognizing one field in each group, not both.  Tried it in the Legacy reports and it works great.  Please don’t remove the Legacy reports.

          Sheila Bloom answered
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            I second the above thread; if we lose the functionality that advanced appendix provides it is a deal breaker and I will go back to survey monkey for our survey needs.  Why would you remove the most flexible feature you have in reporting?

            Chris Bruggeman commented
              • Hi Chris! Thanks for this feedback! Have you checked out the DIY Tables/Cards in Standard Reports? These were designed as a replacement for the Advanced Appendix.

                https://help.surveygizmo.com/help/article/link/diy-table

                Check it out and send us feedback!

              • Hello SG Admin; I took a look at the features you suggested and unfortunately they do not provide the functionality that I need. Is there any possibility of providing a report writing feature that allows greater flexibility of adding fields and field descriptions?

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