[Feature Sunset] Summary Reports in New Surveys

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Hi There,

We have a pending plan to sunset the Legacy Summary Report (no date has been set as of now).

Will I be affected?
Initially, this change will only affect Free and newly created accounts.

If you’re using a Dedicated, Enterprise, Professional, or Basic plan, legacy reporting types will continue to be available in existing surveys. You’ll have access to the options included in our new reporting system as well.

We are planning to phase out Legacy Summary Reports permanently for all account levels, and currently evaluating when that will happen. After we’ve decided on when the best time will be, we will notify customers in the app ahead of time.

Why are these being removed?
We are launching our new and improved reporting suite, which will include the vast majority of the features you’ve used in your legacy Summary Reports, and some new ones as well!

What should I do if I have questions or need help?

We’ve been getting a ton of great feedback regarding what you need to see in the Standard Report before we officially sunset the Summary Report (we do not have a scheduled date for this as of now). We have been churning out features in the Standard Report and decided we needed to give you some visibility into the process.

We’re creating Known Issues posts for outstanding features and functionality that multiple users have said they miss.

Look for your feature in the Known Issues category of community and comment, vote, or subscribe to receive updates!

Thank you!

Taylor Morgan
Manager of Customer Service – Survey Mermaid, SurveyGizmo

Admin - SurveyGizmo answered
    2

    I download the legacy summary report data in excel format.  Will that excel download option still be available in the standard report?

    Taylor Morgan commented
      • Hi Eva,

        Thanks so much for the feedback. At this time, we don’t have plans to add the Excel export option to the Standard report. That said, we ARE collecting data about the specific use cases for this feature, so we can make an informed decision about whether or not it’s something we should add back in.

        Would you mind telling us a bit more about how you use the Excel export? Would you be willing to share an example of a report you’ve created using this data?

        If you’d rather share examples privately, you can send them over to support@sgizmo.com

        The last thing we want to do is to make your life harder. With a bit more data, we might be able to come up with a workable solution!

        Thanks again,

        Taylor

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      Hi all,

      As many of you have expressed the need to be able to export Standard Reports via Word and Excel, I wanted to let everyone know that these options are now available to the Standard Reports (in case you were not aware):

      https://help.surveygizmo.com/help/summary-report-exports#standard-reports

      Thank you for your continued feedback!

      Best regards,

      David Domagalski
      Survey Explorer & Documentation Specialist
      SurveyGizmo | http://surveygizmo.com

      Admin - SurveyGizmo answered
        1

        Just tried to use a Standard report for a simple report that I needed and the Advanced filters do not work like they do on the Legacy reports.  I have two different fields that I need filtered like this: (Field 1 = A or B) and (Field 2 = C or D).  But it’s not working, it’s only recognizing one field in each group, not both.  Tried it in the Legacy reports and it works great.  Please don’t remove the Legacy reports.

        Sheila Bloom answered
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          I second the above thread; if we lose the functionality that advanced appendix provides it is a deal breaker and I will go back to survey monkey for our survey needs.  Why would you remove the most flexible feature you have in reporting?

          Chris Bruggeman commented
            • Hi Chris! Thanks for this feedback! Have you checked out the DIY Tables/Cards in Standard Reports? These were designed as a replacement for the Advanced Appendix.

              https://help.surveygizmo.com/help/article/link/diy-table

              Check it out and send us feedback!

            • Hello SG Admin; I took a look at the features you suggested and unfortunately they do not provide the functionality that I need. Is there any possibility of providing a report writing feature that allows greater flexibility of adding fields and field descriptions?

            1

            I never have used Survey Gizmo reports “as is” with clients.  I need the flexibility to reformat, condense and do additional data analysis.  Without robust exporting functions – with Excel most important and Word second – you have dramatically reduced the value of your software for me.  I have been a raving Survey Gizmo fan, but as it appears now, I will have to move on when the depreciated reporting function goes away.

            Lee Crumbaug answered
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