We have a pending plan to sunset the Legacy Summary Report (no date has been set as of now).
We are planning to phase out Legacy Summary Reports permanently for all account levels, and currently evaluating when that will happen. After we’ve decided on when the best time will be, we will notify customers in the app ahead of time.
Why are these being removed?
We are launching our new and improved reporting suite, which will include the vast majority of the features you’ve used in your legacy Summary Reports, and some new ones as well!
What should I do if I have questions or need help?
We’ve been getting a ton of great feedback regarding what you need to see in the Standard Report before we officially sunset the Summary Report (we do not have a scheduled date for this as of now). We have been churning out features in the Standard Report and decided we needed to give you some visibility into the process.
Manager of Customer Service – Survey Mermaid, SurveyGizmo
I need download as excel also! please don’t remove it, I use it all the time.
Adding my voice to the chorus – I need the export to Word option. It enables me to re-size the graphs and tables and put in page breaks so my customers can easily see and digest their responses. One time I think the download was 35 pages and I was able to get it down to 19 or 20!
Unless I make my company buy me PDF editor software, I now have no option but to send them a 35 page document.
As for export to Excel – I see I have that option so thanks for restoring it. We would use it to copy paste all the free text comments into a Word document, for example.
I download the legacy summary report data in excel format. Will that excel download option still be available in the standard report?
Eliminating the legacy summary report with adding comparable functionality to the Standard Report is an absolute non-starter for us. We constantly use the export to Word and Excel capabilities. Removing this capability will make reporting extremely difficult. It seems as if you’re assuming that everyone will simply present data using the Standard Report and nothing else.
This is not the case.
We, for example, do all of our reports in Word. I’ve previously provided examples of what we do to support in an effort to beg you to not make reporting absolutely unusable!
Please reconsider the elimination of the legacy summary report. It is incredibly useful.
I never have used Survey Gizmo reports “as is” with clients. I need the flexibility to reformat, condense and do additional data analysis. Without robust exporting functions – with Excel most important and Word second – you have dramatically reduced the value of your software for me. I have been a raving Survey Gizmo fan, but as it appears now, I will have to move on when the depreciated reporting function goes away.