We have a pending plan to sunset the Legacy Summary Report (no date has been set as of now).
We are planning to phase out Legacy Summary Reports permanently for all account levels, and currently evaluating when that will happen. After we’ve decided on when the best time will be, we will notify customers in the app ahead of time.
Why are these being removed?
We are launching our new and improved reporting suite, which will include the vast majority of the features you’ve used in your legacy Summary Reports, and some new ones as well!
What should I do if I have questions or need help?
We’ve been getting a ton of great feedback regarding what you need to see in the Standard Report before we officially sunset the Summary Report (we do not have a scheduled date for this as of now). We have been churning out features in the Standard Report and decided we needed to give you some visibility into the process.
Manager of Customer Service – Survey Mermaid, SurveyGizmo
Adding my voice to the chorus – I need the export to Word option. It enables me to re-size the graphs and tables and put in page breaks so my customers can easily see and digest their responses. One time I think the download was 35 pages and I was able to get it down to 19 or 20!
Unless I make my company buy me PDF editor software, I now have no option but to send them a 35 page document.
As for export to Excel – I see I have that option so thanks for restoring it. We would use it to copy paste all the free text comments into a Word document, for example.
I download the legacy summary report data in excel format. Will that excel download option still be available in the standard report?
I need download as excel also! please don’t remove it, I use it all the time.
I never have used Survey Gizmo reports “as is” with clients. I need the flexibility to reformat, condense and do additional data analysis. Without robust exporting functions – with Excel most important and Word second – you have dramatically reduced the value of your software for me. I have been a raving Survey Gizmo fan, but as it appears now, I will have to move on when the depreciated reporting function goes away.
Just tried to use a Standard report for a simple report that I needed and the Advanced filters do not work like they do on the Legacy reports. I have two different fields that I need filtered like this: (Field 1 = A or B) and (Field 2 = C or D). But it’s not working, it’s only recognizing one field in each group, not both. Tried it in the Legacy reports and it works great. Please don’t remove the Legacy reports.