Exporting results


Why is my report export missing the results to some questions in Excel?

Jim W (Moderator) answered

    Thanks for posting to the Community Forum.  Since your fellow SurveyGizmo users are unable to see your survey and exports, we are going to have to guess about the cause of the problem.

    My first guess is that your export query was created before the missing questions were added to the survey.  The export queries do not update automatically when the survey is changed, so the query will not include the new questions.  I recommend that you create a new export query and make sure that it includes all of your survey questions.

    If this does not help you should consider contacting SurveyGizmo Support.  They will be able to view your survey and all of its components and offer you more authoritative answers.

    Jim W (Moderator) answered


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