Exporting reports and billing

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Hello

I recently purchased an annual subscription to the basic package for work, I just want to be able to download the report I have created to PDF and/ or Excel but can’t seem to do so without upgrading? I don’t think it’s worth it for us to upgrade for the next level which will cost an extra 600 USD just to be able to download a report- is there anything that can be done about that?

Also, we are a charity and don’t have an EIN reference being based in the UK, are we able to get a discount?

 

Kind regards

 

Hannah

Admin - SurveyGizmo commented
    • Hi Hannah,

      Thank you for posting on the SurveyGizmo Community forum. I’m afraid that the Basic License is limited in terms of the report downloading options. I’m sorry for the trouble.

      As Jim mentioned, your raw data can be exported to Excel as a possible workaround.

      With regard to the non-profit discount, I have contacted our Billing Team on your behalf. They will be reaching out to discuss your options with you in detail.

      I hope this helps clarify!

      David Domagalski
      Documentation Specialist
      SurveyGizmo | http://surveygizmo.com

    0

    The ability to export data is part of the basic package.  See the SurveyGizmo documentation for details – https://help.surveygizmo.com/help/excel-export.

    I have flagged SurveyGizmo Support for your question regarding pricing for non-profit organizations.  The Community forum is used by SurveyGizmo users to share their knowledge and experience with other users. None of us are qualified to give you an authoritative answer about pricing.

     

    Jim W (Moderator) answered
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