exporting enquiry

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would you pls help……..

i have just added and deleted few answer options in a live survey. I know its not recommend to do so, but i have no choice …..

however, it can’t display all the answer option Excel Report. Would that be any way to make the export report with all the answer options (ie including those deleted answer option with response)

pls advise.

angelkkkwok asked
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    Hi Jim, any update?

     

    angelkkkwok answered
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      Thanks Jim.

      Yes, the new answer option can shown, however, those deleted one can’t show.

      Can i export the file which incorporate both newly add and deleted answer options?

      FYI, all answer options can be shown in live reporting, but can’t show when i export to excel file.

      pls advise.

       

      angelkkkwok answered
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        Try building a new EXPORT request.  Changes to your survey do not carry over to the EXPORTs or REPORTs – you will have to build new ones that will include the recently added options.

        See the SurveyGizmo documentation for details – http://help.surveygizmo.com/help/article/link/excel-export

        Jim W (Moderator) answered
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