Exported data in Vietnamese shows errors

0

Hi, 

I’ve run a survey in Vietnamese and required the responses in Vietnamese too. When I downloaded the data, it is unreadable. Please help.

 

thanks,

Vincent

Community Admin answered
    0

    This can happen when downloading the CSV file. If you instead use the Excel version of the export this should fix it up.

    Here is an article with more info:

    https://help.surveygizmo.com/help/characters-displaying-incorrectly

    I hope this helps!

    The SurveyGizmo Team

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