Essay question responses are cut off


I created a survey that has a couple essay/long answer questions. When I look at the results, several of the longer responses are cut off in mid-sentence. According to the guide, there is no default maximum words or characters for essay questions, and I double-checked to make sure that no max was set in the Validation box. Does anyone know why responses are being truncated? Is there some setting I need to change in Reports?

Thanks for your help!

Jim W (Moderator) answered

    We encountered the same problem several months ago.  It seemed that the problem was with the online reports and not the essay questions. To get around it, we exported the responses to a CSV file and then pasted the text responses into MS Word.

    There might be a way to configure a report, but we did not take the time to look into the problem.  I f you need a report, you should consider contacting SurveyGizmo Support.

    Jim W (Moderator) answered


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