Email Tracking


When using the “Post Survey Action” and “Send Confirmation Email to: Respondent” is it possible to track open and click-through rates? If so, where can find this information.

Dominic Sharpe answered

    The Send Email Action that is used in the “Post Survey Action” does not have tracking features that you are looking for (open and click-through).

    You could explore integrating with a third party (that offers these tracking options) to trigger these emails. If you already use a third party email application, you might take a look to see if it can be integrated with SurveyGizmo using Zapier:

    Hope this helps!

    Dominic Sharpe answered


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