Email Tracking

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When using the “Post Survey Action” and “Send Confirmation Email to: Respondent” is it possible to track open and click-through rates? If so, where can find this information.

Dominic Sharpe answered
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    The Send Email Action that is used in the “Post Survey Action” does not have tracking features that you are looking for (open and click-through).

    You could explore integrating with a third party (that offers these tracking options) to trigger these emails. If you already use a third party email application, you might take a look to see if it can be integrated with SurveyGizmo using Zapier:

    https://help.surveygizmo.com/help/article/link/zapier

    Hope this helps!

    Dominic Sharpe answered
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