[Solved] Email Survey Sent from mailto:invites@mailer.surveygizmo.com

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We love using SurveyGizmo – but when we do the surveys go to everyone’s junk folder.  Can we change the email address that the survey is sent from to be my email address?

Asking everyone to change their email setting to allow mailto:invites@mailer.surveygizmo.com is not the answer, as no one actually changes their setting – and the surveys go to junk mail.

How can this be send from my email address using the company email address?   laura.saher@voya.com?

 

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Laura

LauraSaher asked

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    Emma 973 Rep.

    I’d recommend having your IT department whitelist SG’s IPs. Here’s how to get them. Regarding changing it to your email, that could actually hurt the deliverability of your emails because it is considered spoofing. Here’s an article on that.

    Emma answered
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