[Solved] Email sending is stalling (still at the 400 test blast)


The survey “Iran social media survey” was sent to 22,823 people earlier this morning but it hasn’t gone passed the 400 initial test blast. It seems stalled?

amir asked

    Best answer


    Hi Amir,

    Thank you for posting to the SurveyGizmo Community!

    I am very sorry for the trouble that you encountered with your email campaign today. I will be reaching out to you directly to see if we can provide some additional information about what caused the delay.

    David – Survey Explorer

    Admin - SurveyGizmo answered
      amir 24 Rep.

      Nah, it wasn’t due to size (only 20K) — some bug. It all suddenly started blasting out 9 hours later. It really screwed up my timelines. I love surveygizmo but it sucks when it lets me down like today.

      amir answered
        Emma 973 Rep.

        That seems like a pretty big send. I know my emails take a while if I have a big list. If they still haven’t gone out, you might need to get in touch with support. I think you can email them directly at support@surveygizmo.com Good luck!

        Emma answered


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