Email alert when preset condition is met


Is it possible to get email alert when preset condition(s) is met (e.g. NPS below threshold)?

Lola Gill answered
    Lola Gill 6.97K Rep.

    Yes, this is definitely possible. You would create a Send Email Action and then use Logic Conditions to trigger the email based on answers from your survey.

    This help article should help:

    Hope this helps clarify!

    Lola Gill answered


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