Editing web link to private domain does not work


Hi guys,


we created two surveys and want to edit the web link to sub-type “private domain” but that does not work. I am not able to click on it, instead my mouse turns into a red circle by trying to click on it.

What can we do?


Thank you very much for your help in advance.

Best regards,

Larissa Schulte

Jim W (Moderator) answered

    Hi Larissa,

    Members of the Community Forum are unable to access your account, so we have to take educated guesses about this problem.  Have you added a private domain to your account?  If you have and it is not currently working, you should contact SurveyGizmo Support for assistance.  If you have not yet set up a private domain for your account, review the documentation for details on the process (https://help.surveygizmo.com/help/set-up-a-private-domain).


    Jim W (Moderator) answered


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