Trying to edit items and get There is an error perfoming that action.


I copied a survey and wanted to edit it and apply it in a different setting.  When I press edit, I get a white screen and then “There is an error in performing that action. 

Dominic Sharpe answered

    I’ve seen this happen when my internet connection has dropped. Typically, I refresh the screen/page that I am on and it resolves the issue. That might be a good first troubleshooting step if you are still seeing the issue.

    If the issue continues at that point, it may be something that SurveyGizmo’s Support Team will need to troubleshoot. You can reach out to SG Support via one of the options described here:

    I hope this helps!

    Dominic Sharpe answered


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