Hiya – I’m curious about the editor in the surveys. I’m looking to change my messages and get the following (see attached snip) It’s very difficult to edit the text and I’m not sure I’m catching what needs changing. I do not have strict Plain Text only checked and when editing in the past would get a reasonable looking palette to work with. Please advise.
Your screen shot is showing all of the raw html code in your message. It sounds like you are looking to use just the plain text, if so you should have this option:
I hope this helps!!