When I try to download my survey I just get a blank white screen.

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I’m trying to download my survey to use offline.  I’ve tried via the email link and the link doesn’t work.  I’ve tried to download the survey and I just get a blank white page.  Any ideas?

Donna G (Moderator) answered
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    Hi – 

    Thanks for your question.  Perhaps check your browser version.    Here is a link to the whole set of instructions for using a survey in offline mode.  http://help.surveygizmo.com/help/article/link/offline

    Also, try selecting “Record a Response” on the blank offline survey screen – which may take you to the first page of the survey. 

    Hope this is helpful.

    Donna

    Donna G (Moderator) answered
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