The logo is not displayed when I download a PDF or Word version of the survey, even though I have checked the boxes that say “Include logo”. What am I doing wrong?
This might depend on how you have added the logo to your survey. If you have added the logo on the style page, it should appear after selecting the setting you have mentioned: “include logo”.
However, if you have added the logo as an image element on the Build tab, you will want to include text/instruction elements in your download.
I hope this helps!