I have tried several times to download the database but does not download completely. There are some variables that have the same name and have changed the names, but does not work. The changes are not saved so i have to done it again with no success.
I suggest reviewing the FAQ section here:
This article may offer clues into exactly what you are running into. As Community Members are not able to view your surveys, you may need to contact SurveyGizmo Support if the FAQ does not provide you with a solution.
Here is more info on that:
I hope this gives you some options!