Why doesn’t “soft require” validation work in my survey?


I added “soft-require” for a couple of questions so respondents would be reminded not to skip them.  The reminder does not appear in test mode, so I tried it using the live link.  Still doesn’t work.  I also tried to make the entire page a “soft-require” using the bulk editor.  Still doesn’t work.  What am I doing wrong?

Lauri Kay OA Manager answered

    The question is a fill-in-the-blank (contact info).

    Dominic Sharpe commented

      I placed a soft reminder on every one of my questions. It’s not working. Should I only place on subquestions and not the main ones? I am able to not complete any questions or can skip some and still submit. Granted, the results show partial completion and those not answered but I want every question to be answered and if not, have a soft reminder pop up.

      Dominic Sharpe commented
        • Could you clarify what you mean by sub-questions vs main questions? Are you using a Custom Group or Grid Questions?

          I think your note about sub-questions vs main questions might be the issue, so it might be worthwhile to see if this works better when you apply the soft-required setting to the subquestions.

          Hope this helps!


        That made sense to me, so I edited each response box to soft require.  No dice.  it still goes on to the next page with no notification.

        Becky Wilkins answered
          Lola Gill 6.99K Rep.

          Thanks for posting on the Community forum!

          Are you seeing this issue with specific question types? I have soft required questions on one of my surveys and it’s working as expected (this is on a Radio Button question). I’m wondering if there is something peculiar about your survey.

          If you need troubleshooting on this, I recommend reaching out to SurveyGizmo’s Support Team:


          Lola Gill answered


            Question stats

            • Active
            • Views10787 times
            • Answers4 answers
            • Followers1 follower