Why doesn’t the link I added to the Text/Media block in my results report not work?


I added a Text/Media block to my results report.  I used the Link dialogue box (screenshot below) to add a link to the block.  When I view the report from within the SurveyGizmo UI, the link works.  However, when I view the report via the Shareable Link, the link doesn’t work (the text isn’t linked at all).  How can I resolve this?

Jim Wetherill answered

    I have never encountered this particular problem, but my first step would be edit the text/media block, open the LAYOUT tab, and make sure that the CLEAN MY HTML option is turned off.

    Jim Wetherill answered


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