I’d like to delete a multiple choice answer option from one of the questions on my survey. The survey is live at the moment Is that OKAY to do this or will it cause problems with data collection?
Oh man, I learned this one the hard way… I deleted some of my options because they weren’t relevant to the survey anymore, and it ended up giving me all these weird numbers in the responses page. My reports looked ok, but I do a lot of coding responses in the responses tab, so it really hurt my process.
I talked to customer support and they told me there was no way to get those back 🙁 They did tell me that I can just disable options instead of deleting them though, so hopefully that works better for me next time. I searched their tutorials and found this: http://help.surveygizmo.com/help/article/link/disable-questions#disable-answer-option
I hope this answer isn’t too late and your data is still ok!!
I’m with Elizabeth on this one! I also found this article of what you should and shouldn’t do when you’re editing a live survey: