I need to delete a logo urgently!


Hi I have a survey that I copied to then start another survey. However! i cannot remove our logo I placed in it. I am being asked to upgrade the account and that my account is not up to date. It is up to date! I need this sorted asap! User experience at the moment is pretty terrible, I have tried calling you and all phone lines are disconnected – what’s all that about!?



Community Admin commented
    • Hi Katerine,

      I am so sorry for the trouble you are having! I created and reached out to you in a support ticket so that I can gather more information to get your issues sorted!

      Thank you for letting us know about the trouble you are having!

      Bri Hillmer
      Documentation Coordinator
      SurveyGizmo Customer Experience Team


    Hi K,

    I have flagged your posting for the attention of SurveyGizmo Support.  Unfortunately, no of the other users here on the Community Forum will be able to help you with this problem.

    Jim W (Moderator) answered


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