Data protection for EU individuals

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Hello,

SurveyGizmo was previously certified with the EU-U.S. Safe Harbor agreement.

As this agreement was declared invalid by the Court of Justice of the European Union in October 2015, it is in the process of being replaced by the EU-U.S. Privacy Shield.

While the details of this Privacy Shield have not yet been finalised, could SurveyGizmo please state to which extent you comply, or are working on complying, with the new, strengthened data protection rules for EU individuals?

Thanks

June Lowery answered
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    Hi,

    Thanks for your reply. This is helpful, to some extent.

    Another more general question: has SurveyGizmo been certified under the Privacy Shield system, or will it be?

    Thanks

    June Lowery answered
      0

      Hi,

      Thanks for your reply. This is helpful, to some extent.

      Another more general question: has SurveyGizmo been certified under the Privacy Shield system, or will it be?

      Thanks

      June Lowery answered
        0

        Hi June,

        Due to the change with the Safe Harbor agreement, we did indeed have to make significant changes to accommodate things on our end. Up until that change, all SurveyGizmo accounts were managed in our US servers, and all data was held in our US servers as well.  Since the change to Safe Harbor, we’ve introduced a new EU account system and opened a new datacenter in Frankfurt, Germany.

        It is possible for you to have your account, projects, and data moved to our EU account system, but unfortunately, since the two systems are completely separate, it’s not a simple push-of-a-button process.  For information on how to request this transfer, please take a look at our documentation here: http://help.surveygizmo.com/help/article/link/eu-servers

        For more information about the Safe Harbor change, please take a look at this post from our blog with a few other details: http://www.surveygizmo.com/survey-blog/online-survey-hipaa-safe-harbor-certification/

        Hopefully this is helpful!

        Tim – SurveyGizmo

        Tim - SurveyGizmo answered
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