Not all my data seems to export to Excel

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I have two radio button grid questions on a longer survey for which the data doesn’t seem to want to download to Excel. the data shows up in the SurveyGizmo reports that i can run, so i know it’s there, but when i run an export, the data columns do not show up in Excel. The other questions and data fields seem to export fine.

Has anyone noticed this or got a potential solution?

Community Admin answered
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    @Ian McCormack: This is no good! I am going to follow up with you in a ticket to make sure we get this sorted for you! You’ll receive an email shortly!

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

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