NO DATA IN EXCEL FILE BUT IT SAYS THERE ARE 19 RESPONSES

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Can someone tell me how to get my data?  Help!!!

Lola Gill answered
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    Lola Gill 6.84K Rep.

    Is your excel file ‘filtered’ in any way?

    https://help.surveygizmo.com/help/filter-export-data

    If there is a filter condition that no responses match, the export would be blank. I would suggest creating a new export (as this will not have any filters by default). You might also make sure that you are including all responses statuses in your export (partial, complete, test, etc.).

    I hope this helps!

    Lola Gill answered
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