[Solved] Can I customize the survey questions with unit serial #’s


Hello –  We are surveying external customers measuring satisfaction with their most recent purchase and would like to customize the survey questions themselves to include the serial # of equipment purchased.  Is that possible?  Ex:  How satisfied are you with the performance of 6V-123?


Thank you!


Patrick – Pro Member

Mary L (Moderator) selected answer

    Best answer


    Hi Patrick,

    You can do this a couple of ways.  The easiest way that comes to mind is through an email campaign and merge codes.  In your excel list of customer name, email…etc include an additional column for Equipment Purchased and set to Custom 1 Field.  When you build your survey, use a merge code to insert the Custom 1 Field into the question. 

    Check out this help articles for more details: http://help.surveygizmo.com/help/article/link/using-contact-data



    Mary L (Moderator) selected as best answer


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