Should custom script when taking survey on a mobile phone?

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Hi – I’ve added some custom script in to my survey so only upto 5 selected rows from a grid are shown to a single user. This works on PC but when I tried in mobile view, it’s still showing all 9 rows…..

Any ideas please? Should this work across device types?

thanks

Viv

Dominic Sharpe answered
    0

    Hi Viv,

    In general, custom scripts should work on both PC and mobile., but there are instances where scripts can be/are written specifically for mobile or PC.

    Are you using a script that was provided in SurveyGizmo documentation? If so, have you tried accessing the example surveys that are provided to see if the examples work on mobile devices? This could help pinpoint whether it’s the general behavior or something specific to your implementation.

    Hope this helps!

    Dominic Sharpe answered
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