Custom field name is not displaying in merge codes



I set up a few custom contact fields and want to merge the data into our survey BUT when I work to add the merge code to the survey as a default answer, they are displayed as [invite(“custom 4”)] vs the intended [contact(“customerid”)].  I’ve verified they are saved by visiting Email Lists and clicking Merge Custom Fields.  Can you help me identify the misstep?

Thank you!

danajones asked

    Hi there,

    It sounds like you might be using the Email Lists feature (in which case you are probably creating your own custom fields vs. the default SurveyGizmo fields). If this is the case, this article should provide some guidance as to using your own custom fields:

    Dominic Sharpe answered


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