[Solved] Credit Balance



I noticed on my account summary that I was gifted 5,000 credits. What are credits used for, and how do I use them?

Thank you for your help. I look forward to hearing from you.


Julienne Palbusa asked

    Best answer


    Hi there! Those are email credits, used to send out Email Campaigns. Here’s some information on how Email Campaigns work: http://help.surveygizmo.com/help/article/link/share-survey-via-email

    You were most likely gifted those credits as part of your plan level, or as a grandfathered customer when we brought the email credits system into play.

    Hope this helps! Let me know if you have any questions!

    Caitlin - SurveyGizmo answered


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