Hi – I am on the free version and have only 2 Active surveys. When trying to create a new one I get the message that I have reached the limit of 3.
Yes there are but I’ve made sure they have been closed. I only have 2 currently active so I should be able to create one more.
Hi – any more help available here? Would hate to abandon this tool nut I’m really stuck right now.
1 Active survey. All others “closed” (marked closed).
Besides the 2 active surveys, are there any other surveys in your account that have collected responses but are not closed? It may be that the surveys aren’t active in the sense that they have not collected responses recently, but are active in the sense that they are open.
Hope that helps!