Previously created survey templates are visible. However Create a Survey only shows build survey. Does not display copy etc.
Are you only seeing the ‘Blank Survey’ option – and not seeing any of the other options as shown here:
If so, I wonder if it might be a user role issue:
It might be something specific to your account (I see all of the options in my account) in which case it may be best to reach out to SurveyGizmo Support as they will be able to take a look in your account and troubleshoot the issue: