Why am I and my coworkers (Mac and PC) unable to unzip an SPSS export folder

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I had the same experience as what you see in the attached file on 2 separate PCs that both have Win Zip. I also tried on a coworkers Mac and I could not unzip the folder

 

 

 

Lola Gill answered
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    Lola Gill 6.88K Rep.

    Other SurveyGizmo users (like yourself) in the Community will not be able to access your survey/data Рbut there are a couple of troubleshooting steps that you should be able to take.

    The FAQs in this article offer some common issues that you might run into with an SPSS file:

    https://help.surveygizmo.com/help/spss#faq

    Based on what you have mentioned, it might be that your file contains duplicate variable names.

    If the suggestions in the article don’t address the issue, you may consider contact SurveyGizmo support via chat:

    https://help.surveygizmo.com/help/chat-with-a-hero

    You can also submit a ticket with the SurveyGizmo team via support@sgizmo.com

    Lola Gill answered
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