I had the same experience as what you see in the attached file on 2 separate PCs that both have Win Zip. I also tried on a coworkers Mac and I could not unzip the folder
Other SurveyGizmo users (like yourself) in the Community will not be able to access your survey/data – but there are a couple of troubleshooting steps that you should be able to take.
The FAQs in this article offer some common issues that you might run into with an SPSS file:
Based on what you have mentioned, it might be that your file contains duplicate variable names.
If the suggestions in the article don’t address the issue, you may consider contact SurveyGizmo support via chat:
You can also submit a ticket with the SurveyGizmo team via email@example.com