Hi, I am looking to connect our survey data to Freshdesk. Is there a best method to do this? I think there are capabilities using Zapier, but wasnt sure if there is anything native that I can leverage.
This will probably depend on how you are wanting to connect the survey data to Freshdesk. While Zapier is an option, there are other options for passing data between surveys and third party apps and vise versa.
One simple example is using URL variables to pass data into our out of a survey:
SurveyGizmo also has a RestAPI:
As well as a Webhook feature:
Hope this helps!