Confirmation email only shows questions and not answers


When receiving a confirmation email from SG, it only shows the questions from the survey and not the answers. When re-firing the action, the confirmation email shows both. Thanks for your help.

Lola Gill answered
    Lola Gill 6.99K Rep.

    It sounds like you might have the Confirmation Email Action on the same page as all of your questions (which means the question data cannot be ‘submitted’ to the servers before the email is fired off).

    The reason it works when it’s re-fired is that at that point the answers have hit the servers.

    If this is the issue, you will just need to make sure that the email action is on a page that follows your questions.

    Hope this helps!

    Lola Gill commented


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