Completion time

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A few of my survey completion times are incorrect. It appears that a couple of my participants completed the survey before they started. Has anyone else encountered a similar problem?  

srvisconte asked
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    Here is an example.

    1/30/15 18:32 1/30/15 17:51

    srvisconte answered
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      Could one of these be SurveyGizmo’s default timezone (i believe it is eastern) and the other be the survey taker’s time zone? 

      Mary Panos Loy answered
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        I haven’t heard of this happening before. Do you have a screenshot of the columns in your Excel?

        Lizzy Tekkel answered
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