A few of my survey completion times are incorrect. It appears that a couple of my participants completed the survey before they started. Has anyone else encountered a similar problem?
I haven’t heard of this happening before. Do you have a screenshot of the columns in your Excel?
Could one of these be SurveyGizmo’s default timezone (i believe it is eastern) and the other be the survey taker’s time zone?
Here is an example.
1/30/15 18:32 1/30/15 17:51