How can I tell definitely who completed the survey? The export of contacts with status sent does not match the individual responses tally.
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Have you checked out this help article?
@HRA Policy: is the number of responses higher or lower than the data in the contact status log?
I am having the same issue. Since I didn’t make any questions “mandatory”, it means in theory, someone could have just kept advancing through the pages without inputting data, and if they clicked “submit” at the end, it would have counted as a complete. I wonder if a program like SPSS could help with this issue? I’d also like to know how many true completes I have. Sorry can’t be of more help.