Hi there – I have 2 reports with simple segmentation based on the user field “organization” – these stopped working 24 hours and are now returning no data. Has something happened?
Hi Lola – the segments are now appearing back in the report – note that for some question types eg word clouds they worked fine. For others (vertical bar graphs) I had to go into edit, then save, in order for the data to refresh and appear. Is this something that happens often with segment reports?
Are you still seeing this issue? As a first troubleshooting step, I suggest creating a new report and applying the segments there to see if the issue is still presented there.
Hope this helps!